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Managing contacts and sales communications has never been easier thanks to Pipedrives powerful yet agile contact management software. Focus on the activities that transform leads into customers while enjoying Pipedrives intuitive and simple design. In addition to being integrable with hundreds of supporting client management apps and integrations, our robust mobile CRM keeps you close to contacts and full feature access on the go. Zoho CRM’s free edition can support up to 3 users and offers critical features that a business of that size needs.

It features advanced functionality like smartform lead capture, a chat widget, and customer support ticketing, pc software as well as email tracking and deal management. It can also be integrated with HubSpot’s Sales and Marketing Hubs for additional automation features.

As businesses gain customers it is worth considering purchasing a CRM with contact management features instead. The best contact management and CRM software should provide a range of tools for adding, managing, and organizing contacts. It should also include features that use this data to improve sales activities, such as interaction analytics, automated workflows triggered by contact activities, and marketing campaign management. HubSpot CRM is a free contact management platform for unlimited users.

What Kinds Of Businesses Need Contact Management Software?

However, the pricing for these additional modules adds up quickly, which kept HubSpot from featuring higher on our list. Really Simple Systems is CRM for businesses with separate sales, marketing, and service departments. Its features give each team the access they need to contact information while tracking customer activity to keep everyone on the same page. Its lack of mobile apps and limited customization options cost this solution some scoring points, but Really Simple Systems offers better unification tools than other solutions on this list. The best contact management software will help you better manage relationships with your customers, suppliers, and sales contacts.

This scalable CRM platform also has a built-in email marketing feature. Freshsales is a sales CRM and contact management software by Freshworks that makes it easy for businesses of all sizes to attract, manage, close, and nurture their leads.

This is not least because relationships are key to business, especially for leads, sales, development, and general connectivity. Regardless of what your company’s income status and size are, it won’t be difficult for you to recognize the benefits of a contact management software. If customer service and communication are included in your business priorities, it’s high time you thoroughly check out what a communication management software can do for you. Really Simple Systems CRM is a full suite sales, marketing, and customer support online CRM platform that is easy to use and works immediately. It has robust modules for pipeline management, contact management, and case management.

  • For best results, you need to use it across all levels of your organization.
  • It is easy to start using CRM software, especially when you think about the benefits associated with it.
  • Employees feel empowered when they can access data, and it results in employees taking more ownership in the day to day work.


Our versatile CRM contact management software makes it easy to manage your contacts and share information across your team. Providing a 360 degree view of all your interactions, you will increase your engagement levels and customer experience for longer-lasting relationships and a united team. You are not just keeping track of names and addresses, our CRM records every interaction, including your emails, calls, notes and documents, arranged in a summary timeline so everything is easy to find. The platform also offers membership site, referral program, sales force automation and business process automation features that power systemization and scaling.

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